Customer Testimonials
Independent Reviews from our Previous Customers
Here at the London Front Garden Company we are proud of our fantastic customer service. We are an old fashioned company when it comes to our belief that fantastic customer service is the key to retaining and obtaining new customers.
The majority of our new customers come via word of mouth from our good work and we are proud of our higher rated services.
On this page you will see some reviews we have received via emails from our customers. As well as independent reviews, placed on Google's review platform.
Google Rating
The team were knowledgeable, efficient and completed the work to a high standard. We really are delighted with the final outcome.
Perry Riches
Very happy with the speed and quality of the work. Byron was great to work with, Luci delivered the project with skill and efficiency. The work transformed the first impression people get of our home!
Ben Nanson
We used the London Front Garden Company to restore our Victorian front garden back to how it would have been originally. The wrought-iron railings and garden gate were replaced along with a new york stone step to the entrance of the garden and in the porch. A fabulous new mosaic path was laid by hand, each tile placed individually- this is probably my favourite feature of the project. I would highly recommend this company for their attention to detail, advice and workmenship.
Joanna McBrearty
Fantastic job on our front garden. Excellent recommendations from consultant Byron & the master tiler Lucien. Quick, professional and really a work of art, Lucien did an amazing job of matching the pattern we wanted to an awkward, misaligned space. He took pride in making it look right and we love it - Highly recommend.
holly williams
We are so thrilled with our new front garden. The entire installation team were polite, professional and highly skilled - the results have exceeded our expectations and we receive endless compliments from neighbours and passers by - highly recommended
Caroline Pipe
We worked with the London Front Garden Company to take our front garden back closer to how it would have originally looked. In addition to the work rebuilding the steps and garden which the company does so well, Chris also sourced reclaimed titles which matched the originals and was able to rebuild the front wall using coping stones cut specifically to match what would have originally been there. Although there were periods were the work was a little slow (especially during the cold, long winter) we decided to relax and trust Chris and his team to get the job done as the various different bits of work came together. Ultimately it was pain free process and we are very happy with the results. Thank you Chris and team.
Ollie Hodge
We are delighted with our new steps and paving. We had good and helpful contact with Chris when he made site visits, but Luci was the star of the work. He is a true craftsman and he really cared about getting the steps and the rain run off just right. He worked so hard, in sun and rain and has done a beautiful job.
Alison
Seen a lot of your work. Love it.
Sunil Radia
great response time to my initial enquiry, and a seamless service was delivered from design consultation through to installation. Would highly recommend.
Steph Faber
London Front Garden Company reinstated my Victorian front path, porch floor, front garden wall and Hever Estate style iron work and gate. Great care was taken to get the style of tiles correct and then reproduced. The brick work on the front wall was Flemish bond and the coping stones reinstated to match the originals. Excellent workmanship and it’s been a joy to walk on my front path for the last six years. I contacted them again this year as my front stone step had been damaged by Council workmen whilst reinstating the public footpath. Byron came out to look and then sent Luci, who had done the original work, to do the repairs. He spent the morning working to expertly repair the step at no cost to me. How amazing is that? I can highly recommend their workmanship, attention to detail and professionalism.
Bernie Frances
Excellent quality work and all round great service
Callum Skinner
I have attempted to contact this company on two separate occasions 8 months apart to get an outline quote or at least further information about Victorian wall railings and a restoration project for our home address. Whilst I appreciate Covid has had detrimental effects on business, I don't think any business should be above dignifiying enquiries with a personalised reply or offering an answer to a simple question. Instead I have received identical (possibly automated) dismissive replies. Poor customer service guys.Update March '22: The company's owner Chris got in touch, was very cordial and professional and provided relevant advice. He apologised for the lack of reply to both requests and admitted shortcomings in that process. At no time did he ask for this review to be edited, but I think the proactive response and subsequent product advice warrants it. Thanks Chris.
Adam Phillips
We searched for several months for a company that we could trust to do our front garden to a high standard and Chris and his team absolutely delivered that. We have a period house and therefore wanted something in keeping with its style. Chris (the owner) took the time to understand what we wanted and made really good planting recommendations (given that we are not plant experts!). His team did a great job and were very professional. Chris did such a great job on our front garden that our next door neighbour got him to redo theirs! I would highly recommend Chris and his company to friends and family.
Linda Olivera Stride
Very pleased with the service throughout. Byron was helpful and knowledgeable during the design phase. The work was done quickly, professionally and to a high standard. Would absolutely recommend
Zoë White
Very pleased on how an outline concept got translated into a quality finished product. We have now planted Japanese Maple, Cactus that shop claims can be grown outdoors in London, 5 No Lavender, 4 Roses and some Bluebell bulbs (see photos). We hope for a blaze of colour next summer! Photos as is are attached.Couple more photos as turned out very well.
Peter Hird
i would definitely recommend The London Front Garden Company. They took time to listen to what we wanted, were efficient and professional throughout and we really liked the way the whole team had worked together for years. We are delighted with our new front garden!
Joanna McBrearty
Looking at guys who know their business. Specialist and niche, but deliver on promises.
Tom H
Very happy with the finished job with very good attention to detail.
Adam Ryan
They did an excellent job. Transformed my front garden. Professional workers, and Chris, the owner is very honest/helpful in providing cost effective solutions to avoid one wasting money.
STEPHEN KERSLEY
Incredibly professional delivering a very high quality product. A pleasure to work with. I would definitely recommend them to anyone wishing to have similar work done.
Andrew Tierney
We approached this Company after sighting their previous works when we were thinking of re-planning our front garden with a black and white Victorian path. We knew exactly what we wanted and Chris Martin was most attentive and very helpful to the detail we required, and with his experience adding input which was constructive. His team were both flexible and knowledgeable in their specialized fields and I wouldn't hesitate in recommending them.
Alan Ling
Email Testimonials
A selection of customer feedback emails.